Sometimes products are defective or just not quite what you wanted. That is why 247HondaParts.com LLC offers you a 30 day Money Back Guarantee. Just email our Sales Department at firstname.lastname@example.org for a Return Authorization Number.
ALL returns must have a Merchandise Return Authorization number. Products must be returned to the Brooklyn Heights, OH warehouse. If a product is returned to any alternate warehouse, no credit will be issued for the return. It will be the responsibility of the customer to retrieve the product and return it to the appropriate warehouse.
We only specify that the product not be damaged, missing components or manufacturer's documentation and must be in the un-opened original packaging. Special Order items are Non - Returnable. Electrical Items are Non - Returnable. We will not accept C.O.D. packages. Products returned without a Return Authorization Number will be charged a 30% restocking/handling fee. A 15% restocking fee will be incurred on all returned items with RA numbers. Credit will be issued for the products only. Shipping charges which you incurred will not be refunded. Return shipping is also your responsibility. Should your order arrive damaged notify us immediately, we will be happy to assist you with a damage claim. Please be sure to keep all original packaging and packaging material for Inspection should a claim need to be issued.