Shipping Policy

Shipping Policy

We strive to ship the items with the carrier you picked, but sometimes it is necessary to ship via an alternate means to get you your products in a timely fashion. If your order must with the carrier you selected, please let us know that in the comment section. The rates that are quoted are just that, quotes. The shipping maybe less or more the what is quoted. If it is more, we will notify you before the shipment leaves.

The times quoted are in Business days which are Monday through Friday. Saturdays, Sundays and Holidays do not count. 

Shipping Fluids out of the USA

We cannot ship fluids out of the USA. If your shopping cart contains these items, we will credit you back the cost of these fluids and the associated shipping charges. 

Refused Packages

Our delivery service will attempt delivery three (3) times and leave a delivery notification note. If a package is refused by you, the customer, LLC is not responsible for shipping costs to and from the shipping destination. We will charge your account for all costs incurred on refused shipments.

Damaged Merchandise

Before we ship, products are inspected for damage and repacked to make sure they arrive at your door safely. Claims for damage during shipment must be made by you by contacting our sales office immediately upon receipt of the damaged product. 1-216-452-2940. Please keep all original packaging.