Terms and Conditions
We carry an extensive inventory of parts at our dealership. These parts are designed for USDM vehicles which means the cataloging we have is designed for cars that are sold in the USA. Although some of the parts transfer over to Canadian vehicles, UK vehicles and others, we cannot guarantee fitment and you are ordering at your own risk. You will need to confirm the part number with cataloging for vehicles in your country. If the part number is the same as what we have here in the States, then it is the same.
We carry an extensive inventory of parts at our dealership, but sometimes you are going to order a part that we do not have. If that is the case, we will order your part from Honda and if it is before 2:00pm EST, the order will be placed the same day. Our facing Honda warehouse is one of the largest in the United States so odds are that they will have what you ordered and we will have it the following day. If on the rare occasion that we will not have the part ordered the following day, you will receive an email letting you know that the part has cross shipped and will arrive at our dealership in 2-5 days. Sometimes you will order a part that is no longer available from Honda. If that is the case, that part or parts will be removed from the order. You will be sent an email with notification of the discontinued part or parts and you will have the option to cancel your order or continue without those discontinued parts. If you must have your order as soon as possible, please select Express shipping and we will do our best to get you the parts ordered within 1-3 days.
Although our goal is to ship your product within 48 hours, sometimes an item will be out of stock. We will order the part for you from Honda and normally receive it in 1-4 days. Sometimes an ordered part is not available from Honda and Backorders. Should this occur, we will notify you either by e-mail or phone that your product cannot be shipped in a timely manner. We will make every effort to expedite your order and/or provide you with and estimated time of delivery. International order may take an additional 48 hours to process.
Sometimes products are defective or just not quite what you wanted. That is why 247HondaParts.com LLC offers you a 30 day Money Back Guarantee. Just Email us for an Authorization Number. Our email address is firstname.lastname@example.org.
ALL returns must have a Merchandise Return Authorization number. Products must be returned to the Brooklyn Heights, OH warehouse. If a product is returned to any alternate warehouse, no credit will be issued for the return. It will be the responsibility of the customer to retrieve the product and return it to the appropriate warehouse.
Our delivery service will attempt delivery three (3) times and leave a delivery notification note. If a package is refused by you, the customer, 247HondaParts.com LLC is not responsible for shipping costs to and from the shipping destination. We will charge your account for all costs incurred on refused shipments.
Before we ship, products are inspected for damage and repacked to make sure they arrive at your door safely. Claims for damage during shipment must be made by you by contacting our sales office immediately upon receipt of the damaged product. 1-216-678-9411. Please keep all original packaging.